Privacy Policy

Information We Collect

When you submit a contact form, request information, or use a lead intake form through our website, we may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• City or location information
• Project details or comments you voluntarily provide

How We Use Information

We may use submitted information to:

• Respond to inquiries
• Provide requested information
• Operate and improve our website and services
• Connect users with relevant service providers when appropriate and when related to a request submitted by the user

Information Sharing

We do not sell personal information. We may share information with service providers, contractors, technology providers, or business partners when reasonably necessary to respond to a request, operate the website, or provide requested services.

Affiliate Links and Partner Referrals

Some pages may contain affiliate links, referral links, sponsored placements, or links to third-party partners. If you click a partner link or submit information to a third party, that third party may collect information under its own privacy policy. Eph Labs may receive compensation when users click links, request information, submit forms, or purchase services through certain partner relationships.

Third-Party Services

We use third-party providers to operate, host, analyze, secure, and improve the Site. These may include Vercel for hosting, Supabase for secure lead storage, Resend for email notifications, Google Analytics for website analytics, and Microsoft Clarity for session analytics and usability insights. These providers may process information as necessary to provide their services to us.

Cookies and Analytics

The Site may use cookies, pixels, scripts, or similar technologies to understand site traffic, measure performance, improve user experience, and analyze how visitors interact with our pages and forms. These tools may collect device, browser, usage, referral, and approximate location information. You can control cookies through your browser settings.

Contractor Information

Contractors may submit business contact information through our contractor partner forms, including company name, contact name, email address, phone number, service areas, website, and related business notes. We use this information to evaluate potential partnership opportunities, communicate about lead distribution, and operate contractor-related services.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect information submitted through our website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain submitted information only as long as reasonably necessary for business, legal, operational, or communication purposes.

Lead Intake and Service Provider Referrals

If you submit a roofing or home-service request, we may use your submitted information to respond directly or to connect you with relevant service providers. We only ask for information needed to understand and respond to your request.

Your Choices

You may contact us to ask questions about information you have submitted or to request that we delete contact information that is no longer needed for business, legal, or operational purposes.

Contact

If you have questions about this Privacy Policy, please contact:

Eph Labs LLC
contact@ephlabs.ai